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Terms of Business

Commercial Customer Status Disclosure & Terms of Business Agreement
Please click on the link to download a copy: Terms of Business

Customer Complaints Procedure
Please click on the link to download a copy: Complaints Procedure

Data Protection
To consider your request for insurance cover or administer subsequent dealings in respect of your insurance we must process your personal data and where appropriate your 'sensitive' personal data and in doing this we will comply with the provisions of the Data Protection Act 1998.

In order to provide and maintain your insurance cover, we need to pass your information to:

a. Insurers as appropriate and/or
b. Other organisations in order to deal with insurance underwriting or claims related matters.

Unless required by law, the Financial Conduct Authority or as necessary to effect or administer your insurance none of your personal data (even if not ‘sensitive’) will be disclosed without your consent to any person or organisation, or used for any other purpose.

We have entered into contract terms with all of the companies to whom we pass your data, requiring them to comply with the provisions of the Data Protection Act 1998. The Data Controller is Johnstone Insurance Brokers Ltd.

While Johnstone Insurance Brokers Ltd. has taken all reasonable steps to ensure the information you provide will be kept secure, the internet is not a secure environment, so we cannot provide an absolute guarantee that the information is secure during transmission or in storage.

Applicable Law
If you enter and use this website, you will be agreeing that English Law and the jurisdiction of the English courts will govern any disputes between Johnstone Insurance Brokers Ltd and yourself.

Johnstone Insurance Brokers Ltd make no representations about the contents of this website, or of any site linked to it, and you should not rely on them for any decisions you make. We are not liable for the consequences of any decisions you make having read this website.

The information contained on this site is not intended to and does not constitute an offer by Johnstone Insurance Brokers Ltd to sell, or a solicitation of any offer to buy, any product or service. Any insurance products or services mentioned on this site are subject to the legal and regulatory requirements applicable in the jurisdiction in which the risks and/or (potential) assured are located. Therefore, insurance products or services mentioned on this site may not be available in all jurisdictions. The information and descriptions on this site are provided for general information purposes and are subject to terms and conditions contained in any such insurance product. If you enter and use this site, you will be agreeing to the above conditions. If you do not agree to these conditions you should not proceed with any quotation or cover request.